Your privacy matters to us. This page explains exactly what data scatter game collects from Filipino players, why we collect it, how it is stored, and what rights you have over your own information. We keep things straightforward so you always know where you stand.
When you create an account on scatter game, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years, and set up your player profile. We also collect your preferred currency, which for Philippine-based players is Philippine pesos (PHP). Your registration data is stored securely and is never sold to third parties. We use it solely to manage your account, process transactions, and communicate important platform updates with you.
To process deposits and withdrawals in Philippine pesos, we collect payment method details such as e-wallet account references, bank account identifiers, and transaction timestamps. We do not store full card numbers or sensitive authentication credentials on our servers — these are handled by our licensed payment processors under their own security standards. Transaction records are retained for a minimum of five years in compliance with Philippine financial regulations and anti-money laundering requirements. These records allow us to investigate disputes, verify payment histories, and fulfil our legal obligations to regulatory authorities. All financial data is encrypted both in transit and at rest.
We automatically collect data about how you interact with the scatter game platform, including the games you play, session durations, bet amounts, device type, operating system, browser version, and IP address. This data helps us improve platform performance, personalise your experience, and detect unusual activity that may indicate fraud or account compromise. Usage data is also used to generate anonymised analytics that guide our product development decisions. We do not use this data to build advertising profiles or share it with external marketing networks. If you use our mobile browser interface, we may also collect general location data at the country or region level to ensure compliance with applicable gaming laws.
When you contact our support team or submit a query through the platform, we collect the content of your messages, your contact details, and any attachments you provide. This information is used exclusively to resolve your issue and improve our support processes. Support records are retained for up to two years so that we can reference previous interactions if a related issue arises. We may also send you transactional emails regarding your account, such as deposit confirmations, withdrawal updates, and security alerts — these are not marketing messages and cannot be opted out of while your account is active. If you have opted in to promotional communications, you may withdraw that consent at any time by updating your account preferences.
As required by Philippine gaming regulations and our Know Your Customer (KYC) obligations, we may request copies of government-issued identification documents such as a passport, driver's licence, or national ID. These documents are used solely to verify your identity, confirm your age, and comply with anti-money laundering laws. Verification documents are stored in an encrypted environment with strict access controls and are only reviewed by authorised compliance personnel. We do not use your identification documents for any purpose beyond regulatory compliance and fraud prevention. Once your identity has been verified, documents are retained only for as long as required by applicable law, after which they are securely deleted.
scatter game uses essential cookies to maintain your login session, remember your preferences, and ensure the platform functions correctly on your device. We do not use third-party advertising cookies or cross-site tracking technologies. Session cookies are temporary and are deleted when you close your browser, while preference cookies may persist for up to 30 days to save your settings between visits. You can manage or clear cookies through your browser settings at any time, though disabling essential cookies may affect your ability to log in or use certain platform features. By continuing to use the platform, you consent to our use of essential cookies as described in this policy.
Under Philippine data privacy law and our own platform commitments, you have clear rights over your personal information. Here is what you can do.
You have the right to request a copy of the personal data we hold about you at any time. If any of your information is inaccurate or out of date, you may update it directly through your account settings or by contacting our support team. We will process access requests within 15 business days and provide your data in a clear, readable format. Corrections to core account details such as your name or date of birth may require supporting documentation to ensure accuracy and prevent fraud. There is no fee for submitting a standard access or correction request.
If you wish to close your account and have your personal data deleted, you may submit a deletion request through our support team. We will action your request within 30 days, subject to our legal obligation to retain certain records — such as transaction histories — for the minimum periods required by Philippine law. Data that we are legally required to retain will be securely isolated and will not be used for any operational purpose after your account is closed. You may also withdraw consent for optional data uses, such as promotional communications, at any time without affecting your ability to use the platform. Withdrawal of consent for essential data processing will require account closure.
We implement industry-standard security measures including SSL/TLS encryption, two-factor authentication options, and regular security audits to protect your personal data from unauthorised access, loss, or disclosure. Our systems are monitored continuously for suspicious activity, and access to personal data is restricted to authorised personnel on a need-to-know basis. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected players and the relevant Philippine regulatory authority within the timeframes required by law. We will also provide guidance on steps you can take to protect yourself following any such incident. Your security is a top priority for the scatter game team.
This Privacy Policy may be updated from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will post the updated policy on this page with a revised effective date and, where appropriate, notify registered players via email. We encourage you to review this page periodically so you remain informed about how your data is being handled. Continued use of the scatter game platform after a policy update constitutes your acceptance of the revised terms. If you have questions about any aspect of this policy, our FAQ page is a good starting point, and our support team is always available to help.
If you want to know more about how your data is used, or if you need to exercise any of your rights, our support team is ready to help. You can also check our FAQ for quick answers to the most common questions from Filipino players.