Gaming should always be fun. At scatter game, we are committed to making sure every Filipino player has the tools, knowledge, and support they need to keep it that way. This page covers our responsible gaming commitments, warning signs to watch for, and how to get help if you ever need it.
scatter game gives every registered Filipino player direct access to these self-management features — no waiting, no complicated process.
You can set a daily, weekly, or monthly deposit cap directly from your account settings. Once a limit is active, it takes effect immediately and cannot be raised until the cooling-off period has passed. This gives you a hard financial boundary that the platform will always respect, no matter how tempting a game session feels in the moment. Lowering your limit, on the other hand, takes effect right away — because we always prioritise your safety over platform revenue. If you are unsure what limit suits your budget, our FAQ page has a simple guide to help you decide.
Long gaming sessions can creep up on you without warning, especially when you are enjoying a good run on slots or live casino. Our session timer sends you a notification after a duration you choose — 30 minutes, one hour, or a custom interval — so you always know how long you have been playing. When the reminder appears, you can choose to continue, take a break, or log out entirely. The feature is designed to be a gentle nudge, not a forced stop, because we believe informed players make better decisions. You can update your session reminder preferences at any time from your account dashboard.
If you feel that gaming is becoming a problem, self-exclusion lets you block access to your scatter game account for a set period — from 30 days up to five years, or permanently. During the exclusion window, you will not be able to log in, deposit, or receive any promotional communications from us. We take self-exclusion requests seriously and process them within 24 hours of submission. To request self-exclusion, contact our support team directly or use the option in your account settings under Responsible Gaming. We strongly encourage players who are struggling to use this tool without hesitation — your wellbeing is always more important than your next session.
A cool-off break is a shorter, temporary pause on your account — ideal if you just need a few days away without committing to a full self-exclusion. You can set a cool-off period of 24 hours, 48 hours, or up to seven days. During this time your account is suspended and you cannot log in or make deposits, but your account data and balance are preserved. Cool-off breaks activate instantly and cannot be cancelled early, so they provide a genuine pause rather than a token gesture. Many Filipino players find a short break is all they need to reset their mindset and return to gaming in a healthier, more relaxed way.
Your full gaming and transaction history is available in your account at any time, giving you a clear picture of how much time and money you have spent on the platform. Reviewing your activity regularly is one of the most effective habits a responsible player can build — it removes guesswork and replaces it with facts. You can filter your history by date range, game type, or transaction category to get the specific view you need. If you notice patterns that concern you, that is a good moment to consider adjusting your limits or taking a break. Transparency about your own behaviour is the first step toward staying in control.
Reality check pop-ups appear at intervals you set while you are actively playing a game, displaying your current session duration and net win or loss for that session. Unlike session reminders, reality checks appear directly on the game screen so they are impossible to miss. They are designed to interrupt the flow of play just long enough for you to make a conscious decision about whether to continue. Research consistently shows that brief, factual interruptions reduce impulsive behaviour and help players stay within their intended limits. You can enable reality checks from your account settings and choose intervals as short as every 15 minutes.
Problem gambling can develop gradually. Knowing what to look for — in yourself or someone you care about — makes it much easier to act before things escalate.
If you or someone you know is struggling with problem gambling in the Philippines, the National Council on Problem Gambling and local mental health hotlines are available to provide confidential support. You can also reach our scatter game support team at any time — we are here to listen and to help you access the right resources without judgement. Reaching out is a sign of strength, not weakness, and the sooner you do it, the easier the path forward becomes.
Whether you want to set limits, take a break, or just learn more about playing responsibly, we have got you covered. Check our FAQ for quick answers or log in to manage your responsible gaming settings right now.